Certified Maintenance & Reliability Professional (CMRP) Practice Exam

Who is responsible for closing out the work order in a CMMS system after a task is completed?

1. The supervisor overseeing the task

2. The person who did the work

3. The maintenance manager

4. The quality assurance officer

The correct answer is: The person who did the work

The responsibility for closing out the work order in a Computerized Maintenance Management System (CMMS) typically falls to the person who completed the task. This individual has firsthand knowledge of the work performed, making them the best source for detailed information about the job. They can provide accurate updates regarding the status of the work, any issues encountered, and whether the task met the specified requirements. Closing out the work order is crucial for maintaining accurate records within the CMMS, which aids in tracking performance metrics, maintenance history, and resource allocation. The complete and precise closure of work orders ensures that the data remains clean and useful for analysis, future scheduling, and improved maintenance planning. While supervisors and maintenance managers play significant roles in overseeing and managing maintenance operations, they typically do not have direct knowledge of every individual task's details. Quality assurance officers may focus on compliance and ensuring the work meets standards but are not responsible for closing out work orders. Thus, the most logical and efficient approach is to have the individual who performed the work handle the closure, ensuring accurate and reliable documentation.